.Key Account Manager 1 page is loaded## Key Account Manager 1locations: Solihull-West Midlands-United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: WD30265587**Job Description****What You Will Do** As a Key Account Manager, you will own and grow a portfolio of strategic retail customers, acting as a trusted partner throughout the relationship lifecycle. You will focus on strengthening existing accounts, identifying upsell and cross-sell opportunities, and driving long-term customer retention and value. You will play a key role in supporting sustainable revenue growth within the retail loss prevention space.**How You Will Do It** You will build strong, long-term relationships with key client stakeholders, consultants, and integrators, gaining a deep understanding of their operational challenges and objectives. Working closely with technical, pre-sales, and delivery teams, you will develop and present tailored security solutions to meet evolving customer needs. You will manage account plans, sales forecasts, and pipelines using CRM tools, monitor market and competitor trends affecting your customers, and represent the business at client meetings, industry events, and within our Retail Experience Centre (REC).**What We Offer** We offer a collaborative and innovative working environment, opportunities for professional growth and development, and access to cutting-edge security technology and resources. You will receive a competitive compensation package with performance-related incentives.**What We Are Looking For*** You will have proven experience in B2B account management or sales, ideally within electronic security or a related technology environment.* You will be commercially minded, customer-focused, and confident managing complex, multi-site retail accounts.* Strong communication, negotiation, and presentation skills are essential, along with the ability to work autonomously and think strategically.* Experience using CRM systems, supporting enterprise customers, and working within the retail sector is highly desirable.#LI-JB3#LI-HybridYour buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.
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