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Join to apply for the Operational Support Manager - Redbridge role at cks-productions | TONSTUDIO & AUDIOAGENTUR
The Role Operational Support Manager Redbridge
Full-Time | 40 hours per week
£31,535.04 per annum
Redbridge, London
Full UK Driving Licence Required
Lead with Purpose. Support Your Community. Make a Real Impact.
Are you a confident, people-focused leader with a passion for community improvement and operational efficiency? Do you thrive in a fast-paced, ever-changing environment where your actions directly improve local neighbourhoods?
If that sounds like you wed love to welcome you to our team in Redbridge as an Operational Support Manager .
Why This Role Matters
In this vital position, youll be supporting the delivery of day-to-day operations helping to keep Redbridges streets safe, clean, and well-managed through the effective deployment of Civil Enforcement Officers. Youll work closely with our management team to maintain high standards, build positive community relationships, and take on local challenges with energy and confidence.
What Youll Be Doing
* Plan and allocate staff resources to ensure optimal coverage across the borough
* Monitor on-street and off-street enforcement to ensure smooth daily operations
* Be the first point of contact for operational issues and customer concerns
* Liaise daily with senior team members to maintain seamless service delivery
* Oversee and report on SLA performance and compliance metrics
* Monitor team conduct and ensure adherence to policies and procedures
* Manage equipment, vehicles, and uniforms keeping everything operational
* Review and verify incident reports, statements, and administrative paperwork
What Youll Bring
* Previous experience in a supervisory or team leadership role
* Strong people management skills coaching, motivating, and supporting staff
* Proactive, self-motivated approach with excellent problem-solving skills
* Ability to prioritise and manage multiple tasks under pressure
* Confident using Microsoft Office and reporting tools
* Full, clean UK driving licence
* Knowledge of the parking or traffic enforcement industry is a bonus
Why Join APCOA?
At APCOA, your leadership matters. We offer you the tools, training, and support to grow your career while making a visible difference in the community.
What Youll Get
£31,535.04 annual salary
40 hours per week full-time, permanent role
28 days holiday (including Bank Holidays)
Ongoing training and career development
* Employee discount scheme
Pension scheme
Inclusive, supportive workplace where youre respected and valued
Ready to Make Redbridge Better?
If you're driven to lead, improve local services, and support a hardworking team, apply now and take the next step in your career with APCOA.
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Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management
* Industries
Strategic Management Services
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