Have you dreamed of a job that combines your love of the outdoors and exploring New Zealand with meaningful work? Looking to join a thriving tourism company where your skills make a real impact? Want to work in a fun, supportive environment with a team that genuinely enjoys what they do? This could be your next adventure.
Who is Wilderness?
Wilderness is a New Zealand–owned family business that’s been at the forefront of tourism for over 20 years. We rent premium motorhomes to both locals and international visitors, and we’re also the exclusive New Zealand distributor for some of Germany’s top motorhome brands.
We’re here to help our customers create unforgettable journeys across Aotearoa in beautifully crafted European motorhomes. But it’s not just about the vehicles—it’s about the experience we deliver, which our glowing reviews speak volumes about.
As our business continues to grow and set new standards in premium travel, there’s never been a better time to join the Wilderness team.
What will you do?
* Design and Deploy Solutions: Solve business problems by designing, building and deploying AI agents, automations, integrations and system improvements, as well as configuring and rolling out new features (both AI and non‑AI) within existing tools.
* Drive Implementation: Own the end‑to‑end delivery of assigned projects and work items, from understanding the problem through to a working solution that is adopted by the team.
* Enable AI Across the Business: Partner with various teams to identify value‑adding improvements and support colleagues in adopting new AI tools through practical guidance.
* Optimise for AI Discoverability: Work with the Marketing team on Answer Engine Optimisation (AEO) to ensure content is technically optimised for AI search platforms.
* Maintain Technical Excellence: Ensure the quality, security, and data privacy of all solutions while maintaining clear, accurate system documentation.
What we need from you
* Strong Educational Foundation: A tertiary qualification in Information Systems, Computer Science, or a related field is required. Supplemented by training in AI or automation is beneficial.
* Technical Expertise: 4+ years of experience in technical systems or digital delivery, with a proven track record of building AI agents and integrations via APIs.
* AI‑First Mindset: Someone who is fully engaged and working with AI, staying on emerging tools and finding practical ways to apply them to real‑world business challenges.
* Clear Communicator: The ability to explain complex technical and AI concepts in simple language to non‑technical stakeholders.
* Pragmatic Problem Solver: A technically grounded professional who starts with the problem, not the tool, and delivers disciplined, reliable results.
* Curious and Proactive: You seek out better ways of doing things and are always bringing forward ideas for improvement.
* Collaborative and Adaptable: You build strong relationships with team leaders, developers, and vendors while remaining comfortable in a fast‑moving environment with evolving tools and priorities.
Permanent legal entitlement to work in NZ.
Benefits & Culture
* We have a strong sense of purpose - everything we do relates back to our mission and values.
* Everyone has a passion for what they do and you can feel it.
* Learn and grow in a fun and supportive environment.
* Work with people from different backgrounds and all walks of life.
* Access to high‑performance coaching through customer service gurus in the tourism industry.
* Performance‑driven reward for achievements.
* Encouraged to travel and explore using our motorhomes.
* Caring deeply about our people – fostering a diverse and inclusive workplace where all team members are valued, respected, and given equal opportunities. We encourage applicants from all backgrounds to apply. Learn more by reading our Diversity, Equity, and Inclusion (DEI) policy at https://www.wilderness.co.nz/about-us/sustainability-promise/dei-policy.
Equal Opportunity Employer
Wilderness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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