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Safeguarding officer - advisory services

Coventry (CV7 9)
Permanent
Orbit Group
Safeguarding officer
€31,775 - €35,343 a year
Posted: 12h ago
Offer description

Orbit is a fantastic business and one that’s really going places.

Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home.

Over 50 years later, we’re one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our belief in people and what they can achieve.

Your role at Orbit

Safeguarding Officer - Advisory Services

Interview date 11 May 2026

We are seeking an experienced and motivated Safeguarding Officer to join our Advisory Services team, where you will play a pivotal role in protecting people and strengthening safeguarding practice across our organisation.

In this role, you will provide expert safeguarding advice and guidance to colleagues and customers, helping ensure we consistently meet our statutory and moral safeguarding responsibilities. You’ll also contribute to the ongoing development of our safeguarding approach, supporting continuous improvement and best practice across our portfolio.

This is a hybrid role with flexible location, and we welcome applications from across our operating areas (Midlands, South and East)

We are looking for a confident, proactive communicator who brings a strong customer-centred approach to safeguarding both adults and children. You’ll be a dynamic and inspiring professional, with sound judgement, the confidence to challenge constructively, and a genuine passion for partnership working to achieve the best possible outcomes for those we support.

As a Safeguarding Officer you will:

Manage a caseload of safeguarding cases, ensuring all work is delivered within agreed frameworks.
You will regularly engage with customers by telephone to sensitively gather information, provide reassurance, and offer appropriate safeguarding advice and support.

Review safeguarding concerns, gather and assess information, complete risk assessments, and raise alerts to Local Authorities where appropriate.
Make support referrals, provide professional advice, and signpost customers to relevant services.
Act as one of Orbit’s Designated Safeguarding Leads, supporting customers and colleagues to ensure safety and protection.
Develop and maintain strong professional relationships with key partner agencies, including Local Authorities, MARAC, MAPPA, Fire Service and Police, ensuring Orbit fulfils its role and responsibilities as a landlord.
Support organisational learning by contributing to safeguarding data, trends and outcomes, including participation in relevant forums and reviews where required.
Represent Orbit professionally in multi-agency settings, serious case reviews and other safeguarding processes as appropriate
What will help you make a difference

At least 3 years’ experience of successfully managing safeguarding cases within a housing or local authority environment.
A high level of knowledge of relevant legislation and best practice relating to safeguarding adults and children.
Proven experience of achieving positive outcomes through effective partnership working.
Experience in managing complex caseloads, with proven resilience in maintaining personal wellbeing while supporting others.

Ability to deliver a subject-centred, customer-first approach, supporting and protecting customers while enabling sustainable solutions.
An innovative and flexible approach, with the ability to manage competing priorities in a fast-paced environment.
Excellent communication skills, including the ability to prepare clear and complex written reports.
Strong IT literacy and analytical skills, with the ability to understand trends and outcomes.
Car owner, with the flexibility to travel to meet the requirements of the role and to support service coverage Monday-Friday 8am-8pm and Saturday 8am-1pm.
We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender or gender identity, sexual orientation, ethnicity or nationality, religious belief, faith or disability.As part of our Armed Forces Covenant commitment, we also welcome applications from ex-service personnel considering career opportunities at Orbit.

Why Orbit?

Rewarding your contribution.

For those who want or need more of a work life balance our view is that this role is suitable for WorkSmart. This means we would consider a more flexible working arrangement, where your hours and work location are managed according to business, customer and personal needs. Agile working arrangements will be discussed during the interview process.

Some of our core benefits include:

Group bonus potential up to 15% of salary
27 days annual leave plus bank holidays and the “Orbit day”
Private medical insurance
Excellent contributory pension scheme
Life assurance
A great pick and mix of flexible benefits including the option to buy and sell holiday and much more
Our culture and purpose.

We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference. We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heart of everything we do. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together.

We support our colleagues to be at their best through our wellbeing programme #ThisIsMe, our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leading reward and recognition package. Because of this our people tell us Orbit is a great place to work for.

At Orbit, our people are enthusiastic and passionate about making a real difference to our customers and communities. We are one team where everyone is connected and encouraged to have the freedom to think differently.

Each year we build many new affordable homes and manage a total portfolio of around 45,000 properties. Over 100,000 people live in an Orbit home and our innovative approach empowers every one of them to grow and thrive. We are commercially driven. The more profit we make, the more we invest into the communities that we work for, improving services and playing a key role in driving UK housing growth.

Work for Orbit. Believe in people.

We have so much more that we’d like to share with you so please submit your CV demonstrating the value you could bring to Orbit.

We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

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