The role of Pension System Configuration Implementation Consultant will be focus on configuring and implementing pension administration systems by translating client requirements into accurate system setup and robust automated calculations. You’ll support change and transition projects, ensuring configuration quality, troubleshooting issues and helping clients and colleagues understand new processes. The position plays an important role in delivering reliable pension administration solutions.
What you’ll be doing:
* Gathering and interpreting client requirements and translating them into system solutions.
* Managing system configuration activities and ensuring quality standards are met.
* Delivering calculation automation to support accurate scheme processing.
* Identifying and mitigating risks and issues throughout project delivery.
* Leading client implementation projects and supporting project governance.
* Facilitating internal and external system training and producing relevant documentation.
* Troubleshooting and resolving client queries and technical issues.
* Supporting Project Managers and fellow Implementation Consultants with project tasks.
* Ensuring internal procedures are followed and documentation is produced for project and quality gates.
* Meeting clients to understand scheme data, processes and systems and recommending implementation approaches.
* Identifying, collating and documenting scheme/product information.
* Reviewing business processes and defining new operating procedures where needed.
What we’d like to see from your application:
* Strong pensions and/or employee benefits administration knowledge, including scheme types, member statuses, calculations and regulatory bodies.
* Advanced MS Excel skills, including formulas, lookups, pivot tables, macros and data validation.
* Experience handling sensitive client data in compliance with GDPR and data-management standards.
* Strong collaboration and communication skills, with an ability to build effective working relationships.
* Experience with project environments and the full project lifecycle, including RAID management.
* Effective use of MS Project for planning, dependencies, resource allocation and progress tracking.
* Familiarity with system setup, parameters and pension administration systems.
* Understanding of system testing and user acceptance testing principles.
* Ability to analyse system debugs, carry out root-cause analysis and document defects clearly.
* Business-change or operational-improvement experience supporting continuous improvement activity.
* Skills in meeting facilitation, presentations and producing clear technical documentation.
* Experience working with online/web requirement documents and translating impacts into calculation specifications.
* People-management capabilities, including mentoring, feedback and skill development.
Location: Remote. However, you may need to travel to client sites around the UK when required.
The rate on offer: Competitive day rates via umbrella contract dependant on experience.
Hours: Monday to Friday. 37.5 hours per week. Monday to Friday.
Duration: 6 months with opportunity to extend.