As Service Manager for our Services to Older People, you’ll lead teams who provide residential, respite and day care across CrossReach. You’ll play a key role in ensuring high-quality, compassionate care that helps older people live with dignity, comfort and purpose.
This is a leadership role where you’ll balance operational delivery with strategic development. You’ll oversee staff, budgets and service improvements, ensuring that care reflects both regulatory standards and the values that underpin our work.
What You’ll Be Responsible For
* Managing and developing residential, respite and day care services
* Leading and supporting staff teams to deliver person-centred care
* Overseeing budgets, audits and quality improvement plans
* Building strong relationships with families, partners and regulators
* Identifying and developing new services based on local needs
* Contributing to strategic planning and producing annual reports
* Deputising for the Head of Service when required
About You
You’re an experienced and confident leader who combines professionalism with compassion. You bring clarity, integrity and vision to your work and are committed to ensuring the highest standards of care.
You hold an SVQ Level 4 in Social Care (or equivalent) and a Management Qualification, or you’re working towards one. You’ll also have basic computer literacy, SSSC registration and PVG Scheme membership.
A strong Christian faith and the ability to uphold and model our Christian ethos are essential to this role.
What You’ll Gain
* A senior leadership role with purpose and influence
* The opportunity to shape services that truly make a difference
* A supportive organisation rooted in care, respect and inclusion
How to Apply
We welcome applications from people of all ages, backgrounds and experiences.
If you need any support with your application or adjustments during the recruitment process, please let us know.
Click ‘Apply’ to start your journey with CrossReach today.
We also offer you a range of benefits that you would expect from an organisation that support others.
Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most.
But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you.
CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better.
Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances.
As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010.
This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration.
We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.
We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.
If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on recruitment.team@crossreach.org.uk
Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage.
ADDITIONAL INFORMATION FOR CANDIDATES
* Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process
* CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.
* Deadline: Posts close at midnight on the indicated date.
* Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain
* To view our accessibility statement, please click here. CrossReach Accessibility Statement
* Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that “Jobtrain” and “CrossReach” are marked as safe email address. However, we will at times also call you or send you a text message.
* Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates.
* Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub
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* Amendments: Once you have submitted your application form, you will be unable to make any amendments.