Job Title: Warehouse Administrator
Location: Wisbech
Salary: Competitive
Job type: Full Time, Permanent Hours - Monday to Thursday, 22.00 - 06.00
Permission to work in the UK (required)
About us:
Knowles Transport are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. We provide the infrastructure and scalability of a multi-national third-party logistics company combined with the flexibility, agility and dedication to customer care of a family-run business.
The Main Purpose of the Role:
* To be a key part of the warehouse administration team and to support the Area Managers and Warehouse Manager in the smooth running of the entire warehouse function.
* To ensure all business requirements and customer requests related to administrative activities are carried out in full as required.
* To ensure accuracy and availability of stocks within the warehouse by following all operational processes and procedures correctly relevant on the Warehouse Management System (WMS).
* To work cohesively with all other support functions within the wider operation and carry out any other tasks as reasonably requested by the business.
Requirements:
* Excellent verbal communication skills and the ability to communicate effectively with customers and co‐workers.
* Excellent written, numeracy and accurate data entry skills.
* Good time keeping and highly organised.
* Ability to multi‐task and work in a fast-paced environment.
* Proficient in the use of MS Excel, Word, Outlook and Power Point with a willingness to learn new systems and processes.
* Be motivated and practical-thinking.
* Strong Team Player with good interpersonal skills.
* Must have own transportation to work.
Desirable Skills / Experience:
* 1 years' experience of working in a warehouse environment.
* Flexibility and willingness to work overtime when needed.
* Understanding of inbound / outbound supply chain processes.
Accountable KPI's:
* Customer Service - To ensure all paperwork is processed with accuracy.
* Escalate and resolve any receipt or delivery queries.
* Ensure all documentation is processed within 24 hours of receipt.
Key Accountabilities:
General Duties;
* Processing of outbound and inbound movements.
* The day to day paperwork processing & filing.
* Run reports and paperwork from the customers own system.
* Provide clerical support to the warehouse and transport team as required.
* Processing Packaging for both inbound and outbound deliveries.
* Complete audit checks on key areas of the business.
Communication;
* Cross functional contact to resolve any queries or problem that may arise.
* Responding to and dealing with both internal and external customer communication by email and telephone and in person.
* Provide any performance data and KPI's to the management team as requested.
Teamwork;
* Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics Ltd teams.
* Provide ASH cover (absence, sickness and holiday) as required by the business.
* Assist the warehouse operatives with any queries.
Health & Safety;
* Maintain compliance with the site H&S standards at all times.
* Attend relevant training courses.
* Maintaining a clean and safe working environment by performing general housekeeping where necessary.
* Ensure that all lifting and moving of products are carried out in accordance with manual handling procedures.
* Support the safety culture by completing near miss forms when a relevant observation is made.
Please click on the APPLY button to send your CV for this role.
Candidates with experience of; Administration, Administrator, Customer Service, Office Administration, Goods In, Goods Out, Import, Export, Data Entry, Database, SAP, Logistics, Logistics Administration, Transport, Transport Administration, Logistics Coordinator, Warehouse, will also be considered for this role.