Overview
Haven North Yorkshire, England, United Kingdom — Restaurant Manager role at Haven Blue Dolphin Holiday Park, Gristhorpe Bay, Filey between Scarborough and Filey with clifftop views.
Position: Restaurant Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Responsibilities
* Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
* Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
* Performance Management: Monitor individual and team performance, provide regular feedback, coaching, and conduct performance reviews.
* Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
* Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
* Problem Solving: Quickly resolve operational issues to ensure smooth day-to-day running.
* Training and Development: Support team development through ongoing training, mentoring, and growth opportunities.
Requirements
* Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager, or similar leadership positions.
* Strong leadership and communication skills.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* Exceptional customer service and problem-solving abilities.
* Knowledge of health and safety regulations.
* Strong organisational and multitasking skills.
* Experience in budgeting and financial management.
* Flexibility to work evenings, weekends, and holidays.
What We Offer
* Attractive salary plus annual bonus opportunity.
* On-site accommodation, subject to availability and terms & conditions.
* An inclusive, supportive work environment.
* Comprehensive training and ongoing support.
* Career development opportunities, including fully funded qualifications.
* Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays, free access to facilities, savings at national brands and retailers, and more.
How To Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. If shortlisted, the interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds and communities and we are ready to discuss any reasonable adjustments or flexibility you may require, including whether a role can be full-time, part-time or a job-share.
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