Overview
Interservice Transfers – Joint Fire Control Room Operators
Surrey Fire and Rescue Service is offering an exciting opportunity for permanent Interservice Transferees to join our team as Joint Fire Control Room Operators, based in Salfords, Surrey. You’ll be supporting emergency response across Surrey, West Sussex, and East Sussex.
Role
Our Joint Fire Control operates 24/7, 365 days a year, handling emergency calls and mobilising fire engines and crews. Operators work a rotating 42-hour shift pattern, including days, nights, and weekends. As a Control Room Operator, you’ll:
* Receive and manage emergency calls.
* Mobilise resources to incidents across three counties.
* Support other emergency services and partner agencies.
* Play a vital role in public safety and incident management.
Salary & Benefits
£36,937 per annum (competent Firefighter Control).
Additional allowance of £1,690 per annum. Full training provided.
About Surrey Fire & Rescue Service
We employ nearly 700 people across the county, united by our vision: With you, making Surrey safer.
We are committed to:
* Serving our community’s needs
* Responding flexibly to change
* Promoting diversity and inclusion
* Driving innovation and collaboration
We safeguard children, young people, and vulnerable adults, and welcome applicants from all backgrounds, especially underrepresented groups. Our Core Code of Ethics:
* Putting communities first
* Integrity
* Dignity & Respect
* Leadership
* Equality, Diversity & Inclusion
What We’re Looking For
Successful applicants will:
* Handle emergency and non-emergency calls
* Support incident management
* Work effectively under pressure
* Be team-oriented and self-motivated
* Commit to training and personal development
Essential Criteria
Competency in current role
Minimum 18 months as Fire Control Operator
Experience across full range of duties
Selection Process
1. Stage 1: Application via Recruitment Portal; Evidence of competency
2. Stage 2: Behavioural interview
Appointment is subject to DBS check, social media vetting, medical clearance, and references.
Training
Successful candidates will attend a familiarisation programme.
Contact Us
For an informal chat, contact:
* Lucinda Baker – lucinda.baker@surreycc.gov.uk
* Lorraine Cleaver – lorraine.cleaver@surreycc.gov.uk
Our Commitment
Surrey County Council is a Disability Confident Employer. We offer guaranteed interviews to disabled applicants who meet the minimum criteria. We welcome applications from all communities.
Salary: £36,937 per annum + Surrey Allowance: £1,690 per annum
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