Responsible for managing urology referrals and ensuring timely booking within the national timeframe.
Responsibilities
Co‑ordinate the waiting list and manage all new referrals, booking them promptly and in line with NHS guidelines.
Handle enquiries efficiently, resolving them promptly and informing relevant personnel as necessary.
Support secretaries in adherence to guidelines and policies, collaborating with the Booking Centre and Patient Access team to keep the waiting list accurate, and with the Outpatient Access team and General Managers to monitor and optimise outpatient clinic utilisation.
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