Job Title: Service Manager Refrigeration Company: Cooltech Refrigeration Location: Mayobridge, Newry Job Type: Full-Time Salary: £36,000 - £42,000 per annum About Us Cooltech Refrigeration is a growing and reputable provider of commercial and industrial refrigeration solutions. We pride ourselves on delivering reliable service, high-quality installations, and excellent customer support across our client base. The Role We are looking for an experienced and motivated Service Manager to lead our service department. The successful candidate will be responsible for managing field technicians, overseeing service operations, ensuring customer satisfaction, and maintaining high technical and safety standards. Key Responsibilities Manage and support a team of refrigeration service engineers and technicians Plan and coordinate daily service schedules and emergency callouts Monitor service performance and ensure jobs are completed efficiently Provide technical support and guidance to engineers when required Maintain strong relationships with customers and ensure high levels of service delivery Ensure compliance with health, safety, and industry regulations Manage service reports, documentation, and operational processes Assist with training, development, and performance management of staff Requirements Proven experience in refrigeration or HVAC service management Strong technical knowledge of commercial refrigeration systems Experience supervising or leading a team of engineers/technicians Excellent organisational and communication skills Strong problem-solving and decision-making abilities Full UK driving licence (preferred) What We Offer Competitive salary (based on experience) Company vehicle or vehicle allowance Opportunities for professional development Supportive and professional working environment Long-term career progression How to Apply If you are a motivated professional with strong refrigeration experience and leadership skills, we would love to hear from you.