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Global process experience (gpx) consultant

Digswell
Tesco
Consultant
€40,000 a year
Posted: 13h ago
Offer description

I am accountable for the promotion, facilitation, delivery and impact of Process Experience globally across operations and teams within Tesco Group to build a sustainable CI/OpEx culture delivering tangible direct and indirect benefits as well as improvements in Customer, Supplier and Colleague experience. You will be responsible for

* Supporting GPX Senior Consultants and GPX Business Partners to ensure improvements are scoped, evaluated and delivered effectively and on time; appropriate ownership of governance including documentation such as project plans, RAID logs, benefit trackers etc
* OpEx and CI Leadership, coaching, mentoring and trusted advisor status in supporting team leaders and ops managers in working with their teams to identify areas for improvement (coaching them where required) and helping to take these ideas forward through to implementation; therefore helping drive a culture of continuous improvement throughout the operation
* Helping ensure colleagues are supported by the very best processes to do their job by gathering detailed requirements and mapping processes through facilitated workshops, managing Natural Work Teams, holding effective stakeholder meetings and by analysing and interpreting data to identify trends and opportunities
* Effectively engaging and managing stakeholders alongside the Senior Consultants, fully understanding the case for change and benefits of improvements to customers and colleagues
* Building strong relationships with colleagues across relevant operations, working together collaboratively (in NWTs where required) to identify opportunities and drive change


You will need

* Ideally Project Manager, Business Analyst, Product owner, Change Manager (or similar role)
* Lean Six Sigma, Kaizen, Systems Thinking (or similar methodologies)
* Project Management (e.g. producing project plans, managing critical paths, maintaining RACIs & exception logs)
* Change Management

Disability Confident

About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It's part of what makes Tesco such a great place to work, and we're proud to have been accredited as one of Britain's Top Employers again this year. We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

We offer excellent benefits that help make Tesco a great place to work! These include but are not limited to:

* Annual bonus scheme.
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus 8 Bank holidays).
* Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution.
* Life Assurance - 5 x contractual pay.
* Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home.
* Opportunities to get on - take advantage of our ongoing learning opportunities and award‑winning training, to help you achieve the job and career you want.
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