Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio a global house of brands committed to stretching what’s possible. Tapestry has unwavering optimism and is committed to being innovative and wholly inclusive.
Primary Purpose
The Demand Planner is responsible for managing inventory flow and optimising stock levels across Coach’s Wholesale channel in Europe. This includes creating detailed SKU-level demand plans aligned with global strategy, ensuring timely delivery to wholesale partners, and minimising excess inventory. Reporting to the Demand Planning Manager, the Demand Planner will analyse sales trends, adjust forecasts based on market dynamics, and identify risks.
Responsibilities
The successful individual will leverage their proficiency in Planning to:
* Own and maintain comprehensive inventory reporting, including sales performance, inbound deliveries, stock holding, out-of-stock risks, and reorder analysis
* Ensure inventory levels are optimised to meet sales and margin objectives while minimising excess and liability
* Conduct hindsight analysis of sell-in and sell-out performance to identify trends, lessons, and opportunities to inform future buying and demand planning decisions
* Develop and maintain SKU-level demand plans under a made-to-forecast inventory model using RPAS (Retail Planning Allocation System)
* Review NOOS (Never Out of Stock) levels for key core lines to ensure sufficient coverage and support for in‑season replenishment and reorders
* Perform detailed inbound and supply flow analysis to support seasonal order fulfillment, working closely with Operations and Supply Ops teams to provide data and visibility on order status and delivery timelines
* Collaborate with Inventory Management and Global teams to identify, assess, and execute actions on excess or underperforming stock, driving sell‑through and minimising liability
* Lead seasonal alignment meetings with cross‑functional teams including Finance, Sales, Buying, and Account Services, to ensure inventory strategies align with global and regional business goals
* Identify inventory and supply risks, and implement proactive, data‑driven actions to mitigate issues and protect availability
Qualifications
* 3-4+ years’ experience in Demand Planning, Buying, or Supply Chain within retail, B2B, franchise, or wholesale environments
* Strong analytical mindset with excellent attention to detail and the ability to translate data into actionable insights
* Proven ability to manage multiple priorities in a fast‑paced environment, delivering under pressure and meeting deadlines
* Exceptional communication skills, both written and verbal, with the ability to collaborate effectively across teams
* Strong Excel proficiency, including Pivot Tables, VLOOKUP, IF/SUMIF formulas
What Coach can offer you
* Hybrid working (3 days working from the office, 2 days remote)
* Option to finish early on a Friday (Flex Fridays)
* 1 Paid Volunteering Day per year and opportunities to volunteer with global projects
* Learning & Development opportunities
* Internal mobility & career progression
* Regular Social Events – Seasonal & Cultural
* Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council
Other benefits include
* 25 days holiday in addition to bank holidays
* Annual Incentive Plan (company performance bonus)
* Multi brand discount up to 50% off Coach & Kate Spade New York
* Private Healthcare with health assessment (Bupa)
* Bupa rewards – Financial wellbeing support and wellness discounts
* Free 24/7 support for family building, fertility and menopause with Maven
* Private Dental Cover
* Eyecare vouchers
* Employee Assistance Program
* Employer Pension Contribution
* Gym discount
* Interest free season ticket loan
* Cycle to work scheme
Core competencies for All Employees
* Courage: Doesn’t hold back anything that needs to be said; provides clear, actionable feedback to others; faces problems directly.
* Creativity: Generates unique ideas and connects unrelated concepts.
* Customer Focus: Prioritises the needs of internal and external customers, continuously improving the customer experience.
* Dealing with Ambiguity: Adapts to change and makes decisions without a full picture.
* Drive for Results: Consistently meets or exceeds goals and drives performance.
* Interpersonal Savvy: Builds constructive relationships and manages high‑tension situations effectively.
* Learning on the Fly: Quickly learns, adapts to new situations, and applies lessons to improve performance.
Req ID: 123526
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