Job Description Scheme Manager (Over 55s) - Social Housing - Ongoing temp position! We're seeking a proactive Scheme Manager to join our social housing client in Lancaster on an ongoing, temporary contract for a minimum of 3 months, with permanent opportunities to become available. This role requires a minimum of 30 hours per week across Monday to Friday. You'll act as the key point of contact for residents, visitors and stakeholders within the Independent Living Scheme, providing a customer-focused housing management service to ensure residents are able to maintain their tenancies in a safe and secure property. Key responsibilities: Making daily welfare calls based on individual support plans, responding to any emergencies or safeguarding concerns Supporting all aspects of tenancy management including sign-ups, viewings, lettings, repairs, compliance and low level ASB Conduct regular health & safety compliance checks including fire safety and water Ensuring a positive climate for resident engagement, encouraging independence and involvement within scheme/community activities Supporting with tenancy related/benefit queries, and signposting to external services What you'll need to succeed A background in social housing, with a good knowledge of housing and tenancy management principles, legislation and best practice, ideally working in a retirement/sheltered housing environment Knowledge and understanding of safeguarding legislation and procedures Strong communication and interpersonal skills Confident lone worker with the ability to work on own initiative What you'll get in return Weekly pay Competitive hourly rate Ongoing temp contract with perm opportunities Option to be paid PAYE or Umbrella Flexible working hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4749630