Senior Business Officer (B252) Salary from £33,881.64 p.a (37 hour week) Broxbourne Environmental Services Trading Limited (BEST) is a wholly owned subsidiary of Broxbourne Borough Council delivering the Council’s frontline services and external business including commercial waste, street cleansing and grounds maintenance. BEST have an opportunity for a versatile, ambitious individual to lead and work within the commercial business section. In this role, you will: Identify potential commercial waste customers, promote and grow the Council’s commercial service and maximize income. Visit potential and existing commercial waste customers to promote the service, increase sales and maintain after-sales contact to promote customer retention. Support the marketing and sales administration of the trade waste business, updating databases and special agreements. Undertake the day-to-day administrative functions, including responding to customer enquiries, complaints, taking action to ensure customer care needs are satisfied. Prepare and deliver targeted marketing campaigns to raise the service profile. Assist with invoices, purchase orders, job costing journaling and purchasing supplies as and when required. You will have a proven successful track record in sales and previous experience in commercial waste would be an advantage. You must have excellent communication skills with a confident telephone and in person manner, and the ability to solve problems quickly and efficiently to ensure customer satisfaction. Experience using Excel and other Microsoft packages is essential. A current, valid full driving license is essential. For an informal discussion, please contact Ellie Holton on 01992 785555, or by email on ellie.holton@bestbob.co.uk. BEST is committed to safer recruitment, safeguarding and promoting the welfare of children, young people and vulnerable adults. BEST expects all staff and volunteers to share this commitment. The benefits package includes: A full training and development programme NEST Pension Scheme membership Free membership to two local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services Comprehensive benefits and discount scheme BEST is an Equal Opportunities employer. Details and application forms for all job vacancies are listed on the Borough of Broxbourne website. Application forms must be submitted online by midnight on 18 August 2025 quoting the above reference. BEST c/o Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ. Telephone: 01992 785509, Email: personnel@broxbourne.gov.uk Website: www.broxbourne.gov.uk How to apply Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.