Information Compliance Officer | 9724 | Fixed Term Contract until March 2027 | 37 hours per week | £28,598 to £31,022 per annum (Scale F) | County Hall, Norwich
We are looking for an enthusiastic and organised person with a customer focused approach, excellent communication skills and analytical aptitude to join our Information Governance Service.
Working as part of the Information Governance Service, you will ensure the council responds to statutory information requests received from the public and information sharing requests received from other organisations.
These requests will predominantly be Subject Access and other UK GDPR requests but could also be requests made under Freedom of Information (FOI) and Environmental Information Regulations (EIR) legislation, as well as other requests for information that the Council receives from organisations.
You will have the opportunity to work flexibly, according to business need, as part of a collaborative and supportive team. You will also work closely with the council’s various departments and external stakeholders, acting as an ambassador for the Information Governance Service.
Following training and familiarisation with local business processes, you will work increasingly autonomously, taking professional responsibility for dealing with the full process of requests, engagement with the requester, through the full process of collating the information and the consideration of any applicable exemptions, to the secure provision of information.
For all requests, this will include collating significant amounts of information and quickly, efficiently, and accurately applying any required exemptions, with reference to applicable legislation.
You will receive training, support, and guidance in applying your technical knowledge to ensure fully compliant responses.
You should be able to display excellent organisational, time-management and communication skills and an awareness of legislation, particularly UKGDPR and how this impacts the council.
Candidates will require a DBS check to be completed.
If you enjoy a challenge and a varied workload please apply. To arrange an informal discussion or for further details on the role, please contact Sarah Rackham,
These are some benefits you can enjoy by working for Norfolk County Council:
1. Competitive salary
2. Generous holiday entitlement
3. Health and Wellbeing services including fast-track physiotherapy and a free counselling service
4. Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
5. Financial benefits such as:
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A for Fire Service and Social Care Workers
Relocation expenses (where applicable)
An advance of your expenses if you travel for work
Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
Tax efficient ways of getting extra pension and new bikes
Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
A payment if you refer someone you know to a hard to fill job
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
Before you apply, we recommend reading the fullto help you demonstrate how you meet the criteria. You can also find information on our here.
Redeployment closing date: 31 January 2026 23:59
All other applicants closing date: 08 February 2026 23:59