Job Title: Head of Employee Relations Company: Leading National Logistics Organisation (3PL) Salary: £73,000p.a. - £78,000p.a. Car Allowance Benefits Location: Open on location but ideally within a commutable distance to the Midlands/Northamptonshire are Are you a confident, commercially minded ER professional with industrial experience? Do you thrive in a busy, unionised environments with high volume/complex ER casework? Looking to shape a newly created role and drive real change in how ER is delivered? Great - keep reading… The Company We're working with a nationally recognised logistics and supply chain brand, currently on a major growth and transformation journey. Due to internal realignment and increasing complexity, a new position has been created for a Head of Employee Relations to lead ER across the organisation, supporting over 9,000 employees across 60 UK sites - with a strong presence in the Midlands/Northamptonshire. This is a high-impact, high-autonomy role that will suit a seasoned ER leader who's seen it all - from ACAS and tribunals to union negotiations and policy overhaul. What will you be responsible for? Acting as a trusted advisor to Human Resources and Personnel and operational leaders on complex ER issues Managing end-to-end ER casework: investigations, disputes, outcomes and appeals Handling all ACAS conciliation's and tribunal claims, working with Group Legal Reviewing and maintaining ER policy, templates, documentation and best practice Supporting union negotiations and industrial relations planning Leading ER aspects of change management programmes (e.g. restructures/TUPE) Collaborating with other ER Heads to ensure Group-wide consistency Supporting upskilling of line managers and HR teams in ER capability Driving a culture of continuous improvement and proactive risk reduction What do we need from you? We're looking for someone experienced, resilient and fair - with the confidence to challenge constructively and the skill to influence across all levels. Key requirements include: Strong knowledge of UK employment law and Employee Relations confident with supporting everything up to tribunal Extensive ER leadership experience in logistics, manufacturing or industrial sectors - ideally at Head of Employee Relations level Proven record managing high-volume, high-risk ER cases Understanding of data and systems to track ER metrics Strong negotiation and conflict resolution skills Benefits Package £73,000p.a. - £78,000p.a. Car Allowance 15% bonus potential 25 days holiday bank holidays Enhanced pension contributions Family private medical