From the Georgian grandeur of the House — its elegant interiors reimagined with an unmistakably contemporary feel — to the rolling beauty of our secluded and idyllic estate, Heckfield Place is bound by the seasons, a place in which to reconnect and rediscover We are now looking for a skilled and experienced F&B Events Supervisor to join our friendly Food & Beverage Events team. Previous experience in running events in essential and responsibilities include: Acting as point of contact for clients during events and support the Events Manager and Assistant Manager Briefing with the Event Manager in charge of the event to ensure all the relevant information as well as guest expectations are handed over. Dealing with customer complaints and resolving and/or escalating where necessary. Attending monthly department meetings with the F&B Events team. Understanding the impact the F&B Events team has on the overall success of an event and manages activities to maximize customer satisfaction. Leading shifts and actively participates in the servicing of events. Interacting with guests to obtain feedback on product quality and service levels. Knowledgeable of F&B Events procedures of planning and execution. Run events with the F&B Events team in all aspects of it from start to finish. Benefits: Basic salary of £28,612.50 PA Tronc (Allocation for 2024 was £7,800 per annum / per person based on full time hours) Increased holiday allowance Vitality healthcare cover Employee assistance programme Life assurance scheme (from day one, covering up to 2x your annual salary) 50% F&B discount when dining in our restaurants Company sick pay Enhanced maternity pay Enhanced paternity pay Recruit a Friend bonus (£1000) Monthly employee recognition scheme Annual employee parties Free staff meals Daily briefings with the team, including food tasting – opportunities to work with the Home Farm 50% discount on Wildsmith Skin products Heckfield Plus - online discounts New baby gift Christmas gift At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now.