Social network you want to login/join with:
Director of Professional Services, dartford
col-narrow-left
Client:
Pathlock
Location:
dartford, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Views:
4
Posted:
26.08.2025
Expiry Date:
10.10.2025
col-wide
Job Description:
Who we are looking for:
The Director of Professional Services provides leadership, vision, and growth strategy for the Application and Identity Governance Technical Community. Ensures high-quality, profitable service engagements that build trusted advisor relationships with clients. Manages key metrics like utilization, profitability, and revenue growth for the Identity Governance organization.
Acts as the reporting point for all individual contributors in the Professional Services organization, responsible for the care and development of the entire delivery team.
Responsibilities:
* Develop partnerships across service and domain areas
* Manage a services team of over 10 members
* Focus on client satisfaction during service delivery
* Oversee engagement schedules and resource utilization
* Create and maintain sales tools for Application and Identity Governance
* Develop relationships with vendors and partners in Identity Governance
* Build relationships with Solution Areas, Practices, and Sales leadership; mentor resources
* Ensure team skills and capabilities maximize quality, performance, and billability
* Train and equip resources to meet customer expectations
* Handle personnel performance and escalations
* Enhance and streamline product security service offerings
* Grow, develop, and retain team members
* Assist sales in identifying and closing new opportunities
Qualifications:
* 10+ years in information security and/or professional services
* At least 8 years in Identity Governance and Administration or Identity and Access Management
* 5+ years in mentoring and managing professional services
* Understanding of consulting financial metrics
* Experience leading delivery projects with successful outcomes
* Deep knowledge of Application Governance, IAM, Governance, User Lifecycle, Data Management
* Experience with Pathlock, SailPoint, Saviynt solutions
* Experience delivering services across industries
* Operational experience in consulting offerings and market deployment
* Knowledge of cybersecurity trends and threats
* Strong communication skills
* Desire to mentor and grow teams
* Experience in enterprise software or systems integration
* Client and partner communication experience
* Skilled in managing multiple projects and solutions implementation
#J-18808-Ljbffr