Job Title: Senior Agency Producer
Location: Hybrid – Tesco IMS Edinburgh
Contract Type: 12 Months FTC
The role
Supporting Tesco Creative Studio delivery performance.
Responsibilities
Executive responsibilities
* SME on client campaign management
* Improvement and development of department and model to lead an innovative and client focused team
* Aware of, and suggesting, technology and process improvements to develop team and solution
* Thorough planning and preparation with client services for campaigns through foresight of upcoming work
* Working with partner agency on pre-production guidance and attendance, creation of master assets and campaign handovers with the account teams and senior producer
* Preparation of cost estimates / set up costs
* Overview of portfolio of accounts they oversee
* Client facing, liaising with both agencies and clients for the global and local markets
* Involved in Pre-Production Meetings with Agencies and Clients
* Advising on post requirements ahead of a shoot/recording where necessary
* Briefing ops with campaign set-ups to facilitate localisation
* Ensure team are engaged and motivated
Producing
* Day-to-day responsibility for triaging briefs, managing projects and running campaigns
* Involved in new campaign briefing as required
* Triaging and consolidation of client briefs
* Managing project timelines for campaign briefs
* Providing clients with rate card cost estimates and timelines for all deliveries highlighting any risks and dependencies in meeting agreed deadlines, alongside any additional information you may require to execute the brief
* Briefing projects in to the various internal teams, transcreation, VO, business affairs where necessary
* Facilitate multi-channel briefs
* Manage, book and record VO sessions and manage the usage
* Maintain an up to date internal status report of all live briefs and work in production
* Ensure any broadcast related tasks are in progress and will meet timelines such as clearance, broadcast codes and usage negotiation
* Where required, ensure on behalf of the client via business affairs that usage rights are secured as per brief, advise clients when usage rights are due to expire
* Be the client’s subject matter expert, assisting with any queries, and advising how best to ensure briefs are delivered to the highest quality in the most efficient timeframe
* Creating bespoke production solution where required
* Scheduling all elements of the production including editors and sound mixing
* Ensuring all output meets client requirements, has been through QC and is approved before release to the client.
* Answering client technical queries or liaising with operators or technical staff to obtain and provide requested information
* Where necessary project work off rate card
* Where opportunities arise, seek to cross sell Tag capability across channels
* There may be a requirement to attend face-to-face briefings with clients offsite, as well as assisting with hosting clients who attend our offices in person to oversee the execution of any briefs
* Attend campaign ‘wash-up’ meetings with clients to identify future learnings to be applied to the following campaigns and build further relationships with clients
* Coach and Mentor team members, adding to a positive atmosphere with a can-do attitude
Client Development
* Develop, maintain and extend client relationships
* Manage client expectations in relation to project objectives, timelines and budgets
* Work to gain a strong understanding of the client’s business
* Build strong working relationships with clients on a daily basis
Technology
* To keep the system updated with specifications, status and costs as required.
Client Specific
* Develop an understanding of the full end-to-end campaign process and the client brand
* To consult and drive the client to the awareness of new technologies and other Tag service lines
* To develop an understanding of the client industry, products and competitors
* To develop strong client relationships within the client base
* Act as the link with other Tag business areas
Skills and Experience required
* A friendly, positive team player
* 3 plus years’ experience in an agency/production environment
* Strong interpersonal/communication skills
* Pro-active
* Exceptional client facing skills
* Committed to high-quality output and service, with an eye for detail
* Strong organizational skills, with the ability to multitask
* Good analytical and numerical skills
* Able to handle challenging situations and act appropriately
* IT literate
* Confident but not arrogant
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