Are you passionate about helping others embrace change and thrive with new technology? Here at Pets at Home, we’re looking for a Systems Trainer to support the rollout of our new veterinary practice management system, Provet, across our nationwide network of practices.
About the Role:
As part of our Development & Implementation team, you’ll play a vital role in preparing our veterinary teams for a smooth and successful transition. From delivering engaging training sessions to supporting go-live events, you’ll be a trusted partner throughout the journey.
We’re recruiting this role as an 18-month fixed term contract to support the duration of the rollout project. This will also be a field based role that requires extensive travel and overnight stays (up to four days per week). A company car will be provided to support with this.
What You’ll Be Doing:
1. Delivering high-quality, interactive training to practice teams across the UK
2. Supporting go-live activities and providing post-implementation coaching
3. Organising training logistics – from invites to venue setup
4. Building strong relationships with Practice Managers, Owners and the wider project team
5. Representing Pets at Home with professionalism and positivity
6. Travelling extensively (up to 4 days per week with overnight stays)
What We’re Looking For:
7. Experience in a veterinary practice environment
8. Strong communication, coaching and influencing skills
9. Calm, confident and adaptable under pressure
10. A self-starter who thrives both independently and in a team
11. Training experience and knowledge of RxWorks (desirable)
12. A full UK driving licence and willingness to travel extensively
Why Join Us?
At Pets at Home, we’re more than a business – we’re a community. You’ll be part of a passionate team driving meaningful change in veterinary care, with full training, support and the tools you need to succeed.
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