We are currently recruiting for a Customer Claims Insurance Coordinator to join a fast-growing, company based in St Albans. This role is maternity cover for 15 months, with a possibility of a permanent position. You will be responsible for the efficient handling of all insurance-related tasks and customer enquiries in a timely and professional manner. You may be required to prepare spreadsheets, reports, and draft bulletins to maintain databases and assist in general insurance operations. What’s in it for you? · Salary: up to £28k · 22 days holiday plus 8 days bank holiday · Free parking · Private medical insurance · Life insurance · Progression opportunities Key responsibilities: · Address customer enquiries and concerns related to insurance claims with professionalism and efficiency. · Provide clear and timely communication to customers regarding their insurance claims. · Log all claims and related communications on the system. · Work with Contract Managers, Area, and Regional Managers to resolve insurance customer claims. · Direct unresolved insurance issues to the appropriate teams. · Monitor and provide feedback on the efficiency of insurance processes, ensuring all procedures are followed. What the employer is looking for: · Previous customer service administration experience is essential....