Min of 16 hours per week - possibly more hours when the store needs. Various shifts available including mornings, evenings, and weekends, from 5am to 7pm. We have an exciting opportunity for a Greggs Bakery Assistant. As a Bakery Assistant at Greggs Laceby Lodge, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks to contribute to the continuous improvement of the store, ensuring great customer service through 'Brilliant Basics, Moments of Wow, Food for Later, and Food for Now!'
Key Tasks/Responsibilities:
Customer Service:
* Greeting customers in a friendly and welcoming manner.
* Answering customer inquiries about products and services and assisting customers in finding the items they need.
* Processing customer purchases efficiently and accurately through the tills, maintaining positive and friendly service.
* Upselling selected products and highlighting multi-buy offers to ensure maximum sales at our Laceby Lodge Greggs store.
Store Operations:
* Checking deliveries, stocking shelves, maintaining a clean and organised sales floor, and rotating stock to ensure freshness and timely expiration dates.
* Completing additional tasks such as date checking, stock and gap checking, price changes, promotional displays, and other duties as required.
* Adhering to all company policies, procedures, and processes.
Previous experience in a similar role and/or industry is preferred. The ideal candidate reliably follows instructions and procedures with excellent attention to detail. Some understanding of legislative responsibilities in a retail environment and the skills to assist with adherence are desirable. Ability to contribute ideas for delivering exceptional customer service and driving the business forward is important. Experience with 'Challenge 25' policy is advantageous. A keen and enthusiastic approach to working both in a team and independently is essential. Previous cash handling experience is preferred but not essential.
About Us:
We are a dynamic and innovative retail, wholesale, and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. We own 246 SPAR convenience stores, employ over 5,000 people, and have a turnover of £1.3 billion.
What’s in it for you?
* Excellent benefits including holiday, maternity, and paternity leave and pay exceeding statutory entitlements.
* Opportunities to develop your skills in a supportive and diverse culture.
* Outstanding training and development programs.
* Hands-on experience in a high-volume, fast-paced store.
* Proactive promotion of internal candidates.
* Paid breaks, free tea and coffee, early access to pay through 'EarlyPay'.
* Access to payslips and rotas via HR/Payroll portal 24/7.
* Wellbeing support including emotional support, counseling, legal, and financial advice.
* Company pension schemes (NEST), life insurance, holiday purchase schemes, cycle-to-work schemes, long service awards.
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