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Semi-senior/assistant client manager

Cheltenham
CTA
Client manager
£25,000 - £40,000 a year
Posted: 1 October
Offer description

Location: Cheltenham (Hybrid – 1–2 days in office)

Hours: Part-time (3-4 days per week, flexible)

Salary: £30,000 pro rata

Contract: Permanent

About Us

At Gro Accountants, we're not your typical accountancy firm. We're forward-thinking, people-focused, and one of just 20 Profit First firms in the UK.

Our mission is simple:

Better numbers + Better relationships = A better business.

We believe in making a tangible difference to both our clients' and our team's lives. With a flexible, dynamic, and supportive culture, we're ambitious, creative, and committed to continuous improvement.

Why Join Gro?

* Be part of a visionary firm aiming to become the go-to accountants for entrepreneurs across the UK.
* Work in a culture that's friendly, flexible, fun, and outcome-focused.
* Enjoy opportunities to upskill and grow your career, no matter your starting point.
* Thrive in a values-driven environment: Kaizen (continuous improvement), Above the Line Thinking (no blame, no denial), and No Eeyores (we don't hire drainers, only energisers)

We also live by tough love (honesty with each other) and being true team players.

The Role

As a Semi-Senior / Assistant Client Manager, you'll play a key role in supporting clients and delivering high-quality service.

Your responsibilities will include:

* Preparing annual accounts for small limited companies, sole traders, and partnerships.
* Reviewing and supporting bookkeeping, with occasional hands-on work and client training (particularly on Xero).
* Regularly communicating with clients via phone, email and in-person meetings (as you grow into the role).
* Preparing and reviewing VAT returns.
* Assisting with self-assessment tax returns.
* Supporting the wider team with ad-hoc queries.

What We're Looking For

You'll be a confident communicator with solid technical knowledge and at least 3 years' experience in an accounting role (practice experience preferred).

Essential:

* Qualified (ACCA / ACA / AAT / ATT).
* Experience preparing financial statements, tax returns, and VAT returns.
* Strong communication skills, especially over the phone.
* Confidence to speak directly with clients and build lasting relationships.

Desirable:

* Bookkeeping and management accounts experience.
* Familiarity with:

* Xero (used by 90% of our clients)

* TaxCalc
* Karbon
* Outlook / Office

Most importantly, you'll bring a growth mindset and be open to continuous learning.

What We Offer

* £30,000 pro rata salary
* Part-time, flexible working (3-4 days per week)
* Hybrid set-up – 1–2 days per week in our Cheltenham office
* Free on-site parking
* Work-from-home flexibility
* A friendly, supportive team who want you to succeed

Ready to Join Us?

If you're ambitious, client-focused, and ready to grow your career in a forward-thinking accountancy firm, we'd love to hear from you.

Job Types: Part-time, Permanent

Pay: £30,000.00 per year

Expected hours: 21 – 28 per week

Benefits:

* Company pension
* Flexitime
* Free parking
* On-site parking
* Work from home

Work Location: Hybrid remote in Cheltenham GL53 7JX

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