Hours / Duration: 16 hours per week
Closing date: 31/07/2025
Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday life. Born in the 80s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland, and international markets.
We are built on a way of working we are proud of, where values and ethics go hand in hand.
We have an exciting opportunity for an experienced Supervisor at our Chelmsford Accessorize store.
Our ideal candidate would be customer-focused, reflecting our passion for our products and the drive to create an exceptional experience for our customers. We value enthusiasm, integrity, and a desire for success.
What are we looking for in you?
* Demonstrate customer focus – ensuring delivery of excellent, tailored customer service and driving this through your team, always putting the customer at the heart of all that you do.
* Confident to lead by example, inspiring your team to make Accessorize a great place for both staff and shoppers.
* Experience in a supervisor or key holder role, with a proven track record of delivering excellent customer service personally and through your team.
* Passionate, driven, resilient, with a can-do approach.
* Excellent communication skills.
* A solution-driven individual, capable of making beneficial decisions for the business, with a sense of ownership and responsibility.
In this role you will
* Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating Accessorize values.
* Generate profit by exceeding KPIs.
* Motivate and support your team to achieve excellence in their roles.
* Assist management in maximizing sales opportunities, implementing visual merchandising and window guidelines to a high standard.
* Support the promotion and delivery of piercing services to customers.
* Be flexible, supporting other stores and team members to achieve common goals.
* Promote an inclusive environment, fostering equality and kindness within your team.
Joining us, your benefits would include
* A competitive salary and an exciting bonus scheme.
* A staff uniform allowance, enabling you to enjoy wearing our accessories.
* Generous staff discounts across all our brands – Accessorize, Monsoon, Monsoon Childrenswear, and Monsoon Home.
* An extra day’s holiday to celebrate your birthday.
If this role sounds perfect for you, apply today.
At Monsoon Accessorize, we focus not only on what we do but also on how we do it. Our values and behaviors are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where every individual's contributions are valued and respected, enabling all employees to thrive and reach their full potential.
We welcome applications from all individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. We also consider flexible working requests where operationally feasible.
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