Duties and Responsibilities
Commercial Business:
* Ensure accuracy, efficiency and professionalism when dealing with both client and insurer and conducting related administration work:
* New Business
* Renewals
* Mid Term Adjustments
* Claims
* General Policy Queries
* Premium Financing Arrangement
* Ensure all business activity fully complies with FCA regulation and company procedures.
* Conduct learning, training and assessment exercises, identify further areas for own development as required.
* Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
* Develop and maintain a professional working relationship with all customers and provide expert product advice and guidance.
* Actively secure renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost-effective cover.
* Effective broking of new business opportunities presented by account executives.
* Identification of customer needs.
...