Job Description
Pertemps are currently recruiting for multiple Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing assessment until the end of the year.\n\nWorking Hours are either Thursday - Monday 6am - 2.30pm or Sunday – Thursday 8am – 4.30pm. You will then need to work four shifts of 6pm - 2am from the 20th – 23rd December.\n\nResponsibilities as a Customer Service Administrator:\n- Answering telephone calls and emails\n- Logging queries on the companies CRM system\n- Dealing with any live issues and investigating discrepancies\n- Completing KPI trackers and performance reports\n- Collate information and update business system\n- Chase internal teams to find query resolutions\n- Building and maintaining solid relationships with depots and customers\n\nRequirements for this position:\n- Previous experience in a customer facing role\n- Confident speaking over the phone\n- Analytical working approach\n- Experience and knowledge of Microsoft packages\n\nThe Role:\n- £12.70 per hour\n- Thursday - Monday 6am - 2.30pm or Sunday – Thursday 8am – 4.30pm.\n- Working 6pm – 2am for four shifts, from 20th December – 23rd December\n- Ongoing position until the end of the year\n- Opportunity to work for a leading logistics company\n\nIf you are int...