Senior Workflow Creative ControllerSalary: Up too £55,000 per annum DOE, plus company benefitsLocation: Leeds, LS10 1ABContract: Full Time, PermanentShifts: 37.5 hours per week, Monday – Friday, shifts between 9am and 5:30pm but flexibility is needed with 1 hours unpaid lunch breakWork model: HybridWilliams Lea seeks a Senior Workflow Creative Controller to join our team!Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.Purpose of roleThis is a varied role, working as the link between the client and a busy Creative Team to ensure that jobs progress smoothly and efficiently through the studio. The right candidate will have the right balance of people and organizational ability.Previous experience of working in cross-functional teams as a Workflow Coordinator, Traffic Manager or Production Manager with creative environment knowledge is essential. Success in this role will be seen in the increased efficiency of the project management as well as the clarity of the communication between the client and the team.Key responsibilitiesReview current and always suggest new workflows/processesAssessing incoming briefs to ensure they are complete and clear, creating detailed timing plans (where needed) and managing creative resource to achieve the briefEnsuring the successful delivery of all creative projects, ensuring all outputs meet the brief and copy check where requiredOwning the Creative inbox, providing timely communication with stakeholders, confidently managing expectations, and sharing project updatesOrganise regular catch ups with teams to ensure work is progressing smoothly, removing any potential barriers and help prioritising daily tasksAssist with HR and IT requests, including but not limited to:Onboarding and recruitment of new team members, and contractorsEnsure internal and external resources have the necessary equipment, applications, and workspace setup.Personal attributesExperience of working with creative teams to accurately assess design briefs and quality check contentBackground in graphics design essentialKnowledge of video project management idealManaging workflow of incoming requests, assessing briefs and deadlines and assigning to the correct teams/personsA strong communicator with an impeccable attention to detail. Proofing skills with excellent verbal and written English are essentialHighly organised, focussed on accuracy and quality in a relentlessly fast paced environmentA natural problem solver, focused, self-motivated and forward thinking. You will have the ability to work effectively to help deliver projects to deadlineCalm within a busy environment. You will be able to prioritise and adapt, multi-task effectively, juggle numerous projects and switch planning where required due to the reactive nature of the businessKnowledge of Adobe Creative suite for print, digital and video projectsKnowledge of print process and techniques, managing suppliers where requiredSoftware requirements: ServiceNow(essential), Monday.com, Adobe illustrator, photoshop, indesign, acrobat, Figma – ideal, data asset management experience (DAM) - Frontify preferredRewards and BenefitsWe believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:25 days holiday, plus bank holidays(pro-rata for part time roles)Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.Life AssurancePrivate Medical InsuranceDental InsuranceHealth AssessmentsCycle-to-work schemeDiscounted gym membershipsReferral SchemeYou will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!Equality and DiversityThe Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).View our Privacy Notice https://www.williamslea.com/privacy-statement
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