Role
Network Engineer (Data center experience required)
Location
Canary Wharf, Central London, UK
Job Type
Full Onsite (5 days per week)
Employment
Full time Employment – Permanent
Job Description
Contractor will provide a Cloud (Data Center) Site Service Engineer, which will meet, but is not limited to the following:
* 1-3 years of experience on Data Center Services including managing servers, storage, backup and network devices
* Provide Smart Hands support at data center site including 24/7 emergency high touch requests
* Responsible for the on‑site management of Colocation Data Centers COLO/DC contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures and local legislation
* Arranging periodic and ad‑hoc servicing/repair and preventive maintenance schedules
* Reacting to alarms (BMS or Plant type alarms)
* Responding to reports that environmental conditions are out of bounds
* Adding, changing or removing devices – ILO, remote managed power, and asset tracking
* Manage and maintain the DC inventory and DCIM tool
* Break‑fix for IT gear in data center
* Cable mining and inspection, device labeling, cable tracking and troubleshooting
* Capacity management – monitoring, remediation, planning and maintenance
* DC compliance controls – test, document, track execution, evidence repository, matrix, and SOX compliance process
* DC visitor access process and record
* Environmental infrastructure alert monitoring of the DC facility
* Maintain the DC floor space (housekeeping, including dust removal, vacuuming, sub‑floor cleaning, combustible walk‑through, etc.)
* Infrastructure changes: interact with provider, schedule, CRQ, and execution
* Inside the IT container – audit and validation of environment to ensure it meets infrastructure requirements and data center standards (e.g., capacity, temperature, humidity, air conditioning)
* Intelligent PDU maintenance – firmware upgrades
* Inventory – defining requirements for patch cords, power cables, consumables (label tags, cable ties, label tape, hook‑loop ties, etc.)
* Monitoring and reporting – alarms, fire, mechanical, capacity (power and usage), and environment (humidity/temperature)
* OE assessment and corrections
* Physical server installation ops (racking, network patching, power, and remote management)
* Generate change management requests and incident management tickets for data center facility
* Management of the data center in the provision of infrastructure and inventory asset management
* Review COLO/DC contract compliance and ensure all SLAs are achieved
* Business interface with COLO/DC management for day‑to‑day operational requirements
* Manage COLO/DC to resolve any infrastructure engineering issues
#J-18808-Ljbffr