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Pcn service implementation manager

Bridgwater
North Shropshire Primary Care Network
Implementation manager
£60,000 - £80,000 a year
Posted: 21 September
Offer description

Project Management & Delivery Develop and maintain comprehensive project documentation including Project Initiation Documents (PIDs), business cases, risk registers, RAID logs, and project plans using appropriate PM tools Manage project budgets and financial tracking across multiple initiatives, ensuring delivery within approved financial parameters and providing regular budget reports to stakeholders Lead project governance meetings, maintain decision logs, and ensure appropriate escalation of risks and issues through defined governance structures Conduct formal project reviews, lessons learned sessions, and post-implementation reviews to ensure continuous improvement Establish and monitor KPIs and success metrics for each project, conducting benefits realisation assessments against agreed baselines Develop contingency plans and actively manage project dependencies across the portfolio Service Implementation Execute approved revenue generation strategies by implementing new service models and business development initiatives, ensuring successful operational delivery and alignment with PCN strategic goals Manage the implementation of service improvement projects by developing detailed project plans, coordinating resources across member practices, and ensuring timely delivery of agreed solutions Coordinate with member practices and stakeholders to ensure smooth implementation of initiatives. Manage project communications, resolve operational challenges, and ensure consistent adoption of new processes across the network Work within the PCN Executive Team to operationalise PCN DES requirements and ensure contractual deliverables are met across the Network Stakeholder Management & Leadership Lead project teams to deliver implementation objectives through clear task assignment, progress monitoring, and issue resolution Support Practice Managers in implementing new systems and processes by providing hands-on guidance, coordinating rollout schedules, and delivering operational training Provide regular implementation updates and progress reports to the Chief Operating Officer, PCN Board, member practices and other stakeholders using data-driven insights and clear metrics Facilitate change adoption across the network through structured change management approaches and stakeholder engagement strategies Performance & Quality Monitor project portfolio performance against agreed timelines, budgets, and quality standards Implement and maintain project quality assurance processes Track and report on benefits realisation for all completed projects Contribute to the development of the PCN's project management framework and standards (CONTINUED JOB DESCRIPTION ATTACHED)

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