Multi-Lingual Parts Sales Advisor (Automotive)
Job Reference: 271421
Location: Brentwood, Essex
Salary: £28,571.40‑£35,802.00 per year (depending on experience)
Salary: £28,000‑£36,000 per annum
Job Type: Full‑time, Permanent (UK office, In person)
Company Overview: HRGO supports a niche automotive company looking to grow. They provide high‑quality components, expert knowledge, and a passion for vehicles of all kinds—classic to modern—and serve customers worldwide.
Job Description
We are recruiting a multilingual Dutch or German Parts Sales Advisor. The role involves interacting with a global customer base, improving customer satisfaction and expanding market reach.
- Handle inquiries, sales, and after‑sales support in the customer's native language.
- Work Monday to Friday, 8:00‑17:30.
- Previous experience as a Parts Advisor within the automotive industry is essential.
- Fluency in Dutch or German.
Responsibilities
- Communicate in English and Dutch or German.
- Order, reserve parts, invoice, and process payments.
- Handle general after‑sales questions and work with the service department.
- Make estimates when necessary.
- Acquire, prospect, and maintain accounts to achieve sales goals.
- Answer customer questions by phone, email, and face‑to‑face.
- Assist with inventory checks.
- Maintain contact with workshops, service advisors, and customers.
- Occasionally reach out to customers with special promotions.
- Make outbound cold acquisition calls (telesales) to build relationships.
The Ideal Parts Advisor
- Multilingual: English with fluent Dutch or German (essential).
- Experience in the automotive sector required.
- Works with colleagues to achieve higher profits and sales.
- Committed to building excellent customer relationships and exceeding expectations.
- Professional, friendly, with integrity, discretion, and objectivity.
- Demonstrated experience in a parts department.
- Strong technical understanding of motor vehicle operation.
- Good phone voice.
- Great organisational skills.
- Full, valid, clean driver's licence.
- Willingness to attend car shows or travel for business to meet clients.
- Enjoys building long‑standing relationships.
Experience
- Parts sales: 1 year (preferred).
- Sales: 1 year (required).
For more details, please contact Michelle Ings, michelle.ings@hrgo.co.uk
Telephone: 01708 22 00 23
