Senior Director, Head of Business Intelligence
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Are you curious, motivated, and forward-thinking? At Worldpay you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About The Team
The Enterprise Operations Enablement team is a best‑in‑class organisation, supporting Worldpay’s Enterprise customers through managing their payments risk portfolio. The team are laser‑focused on ensuring the highest standards are maintained in relation to customer experience and Risk & Compliance.
What You Will Be Doing
As the Senior Director of Business Intelligence you will partner with Enterprise Operations leaders providing consistent reporting & insights to enable transformation and drive improvements to operational performance & customer experience. You will report into the VP of Enterprise Operations Strategy and Transformation, and lead a small specialist team of highly talented data and insight professionals.
This is a 12 month fixed term contract maternity cover position.
Responsibilities
* Oversee reporting and insights for the Enterprise Operations organisation
* Lead a small specialist team of highly talented data and insight professionals, supporting with development, coaching and prioritisation
* A collaborative business partner to the Enterprise Operations Leadership team and other key stakeholders across the business
* Drive consistency, governance and alignment in terms of key metrics, partnering with leaders to agree definitions and targets where applicable
* Enable operations leaders with the relevant data and reporting to drive and improve operational control and performance
* Support key initiatives and projects with everything from analysis, reporting & data readiness through change, defining and tracking of success metrics, sizing of resource requirements
What You Bring
* Experienced data & insights leader with experience leading and developing a team with varied levels of experience
* Strong stakeholder management and business partnering skills
* Ability to be hands‑on with analysis as required
* Enjoy working in a fast‑paced environment, where speed to delivery, and flexibility are critical
* Experience working in an operational environment and enabling operational improvements through reporting and insights
What We Offer You
* A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
* A modern, international work environment and a dedicated and motivated team
* Time to support charities and give back in your community
* A fantastic range of benefits designed to help support your lifestyle and wellbeing
* A broad range of professional education and personal development opportunities
* A work environment built on collaboration, flexibility and respect
Privacy Statement
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Location: Manchester, England, United Kingdom
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