Essential skills/knowledge/experience
* Windows Server Administration
* Active Directory & GPO
* Citrix Virtual Apps & Desktops
* VMware vSphere (ESXi, vCenter)
* Citrix NetScaler (ADC)
* VDI technologies
* Office 365 & endpoint management
* Backup solutions
* Monitoring tools (e.g., SolarWinds, SCOM)
* ITSM tools (ServiceNow, Remedy)
* Strong troubleshooting and analytical abilities
* Excellent communication and customer service skills
* Ability to work under pressure and manage priorities
* Team player with a proactive mindset
Desirable skills/knowledge/experience
* Microsoft (MCSA / MCSE / Azure Admin)
* Citrix (CCA / CCP)
* VMware (VCP)
* Experience in EUC/Desktop Support environments
* Exposure to scripting (PowerShell preferred)
* Knowledge of Intune / SCCM / Endpoint Manager
* Problem‑solving mindset
* Customer‑centric approach
* Attention to detail
* Ability to multitask
* Continuous learning attitude
We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
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