Learning and Development Coordinator
Location: Moreton-in-Marsh, Gloucestershire (with travel to other Barons Eden properties across the UK)
Reports to: Learning and Development Manager
About Us
At Barons Eden, we're passionate about creating exceptional experiences for both our guests and our people. With a collection of award-winning spa hotels and a reputation for excellence in hospitality, we know that our success depends on the talent and dedication of our teams. That's why learning and development are at the heart of everything we do.
We're now looking for an enthusiastic and organised Learning and Development Coordinator to join our HR team and play a key role in supporting our employees' growth across the group.
About the Role
As our Learning and Development Coordinator, you'll help shape and deliver training programmes that empower our people to reach their full potential. Working closely with the Learning and Development Manager, you'll coordinate, administer, and support the delivery of a range of learning initiatives that enhance performance, engagement, and career progression across all sites. This is a fantastic opportunity for someone with a passion for people development, great organisational skills, and experience in coordinating training programmes within a fast-paced environment.
Key Responsibilities
Training Administration
* Coordinating all training sessions, workshops, and e-learning programmes.
* Maintaining the group training calendar and communicate opportunities to employees and managers.
* Handling logistics such as venue and accommodation bookings, materials preparation, and attendance tracking.
* Liaising with external training providers, managing contracts, purchase orders, and invoicing.
* Support with budget tracking and supplier management.
Learning Programme Support
* Assisting in designing and developing engaging learning materials, presentations, and e-learning modules.
* Delivering induction and core training sessions such as customer service.
* Managing learning content and user activity on the Learning Management System (LMS).
* Monitoring participation and evaluate learning outcomes through feedback and reporting.
* Coordinating apprenticeship programmes in collaboration with external providers.
* Supporting blended learning and digital transformation initiatives.
Recordkeeping and Reporting
* Maintain accurate training records and certification data.
* Produce regular reports on attendance, compliance, and learning KPIs.
* Support L&D audits and measure training effectiveness.
Stakeholder Engagement
* Working with Department Heads to identify learning needs and skills gaps.
* Supporting performance development and career progression initiatives.
* Acting as a key contact for employees seeking learning opportunities.
Continuous Improvement
* Staying informed about the latest learning trends, digital tools, and best practices.
* Contributing to the continuous improvement of L&D processes and systems.
* Undertaking ongoing professional development to enhance your own skills.
About You
We're looking for someone who is proactive, approachable, and passionate about people development. You'll bring:
* Have previous experience in a training and development or HR-related role.
* Have excellent communication and presentation skills.
* Have experience working with Learning Management Systems and e-learning tools.
* Have excellent organisational and time management abilities.
* Be collaborative and have a positive attitude with the ability to adapt to change.
* Ideally, experience within the hospitality sector.
* Hold a CIPD Level 3 qualification or have proven experience working in a Learning and Development Coordinator role.
* This role requires travel between multiple sites; therefore, a full UK driving licence and access to a vehicle are essential.
Additional Information
* Hours: hrs - Monday to Friday
* Contract: Full-time, permanent
Why Join Us?
At Barons Eden, we believe in investing in our people. In return for your passion and commitment, we offer:
* Competitive Salary - dependant on experience.
* Discount on overnight stays and spa days.
* Annual anniversary spa day voucher.
* Employer workplace pension contribution.
* Excellent induction and training programme.
* Perkbox Online benefits and discounts.
* Refer a friend scheme.
* Free Parking.
* Opportunities for professional development and career advancement.
* A competitive salary and benefits package.
* A supportive and inclusive working environment.
* Discounts across our spa hotels and partner venues.
People say you can't choose your family, well we choose you to be part of ours.