Directorate: Children and Family Services Section: Adult and Community Learning Location: Employment and Skills Hub Grade: Level 2 Apprenticeship Salary: £7.55 an hour - This rises to NMW after 12 months Hours: 37 This advert is open to both Internal and External applicants. This is a fixed term post for 18 months. Join Our Team as a Level 2 Customer Service Apprentice! Looking for a dynamic role in apost-16 education setting? We're offering a fantastic apprenticeship with Adult and Community Learning at the Council, where you’ll gain hands-on experience in customer service. Key Responsibilities: -Working on reception, welcoming learners - Booking learners onto courses - Taking course payments - Promoting our wide range of courses across the city What You Bring: - Strong communication skills - Friendly, helpful attitude - Attention to detail and a willingness to learn Why Join Us? - Earn while you learn - Develop valuable skills for your career - Be part of a team committed to education and community growth. Apply now and start your journey with us! Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly. Equality, Diversity and Inclusion Stoke-on-Trent City Council values the diversity of its community and aims to have a workforce that reflects this – we therefore encourage applications from all sections of our community. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed together. To Apply - please visit our website https://webrecruitment.stoke.gov.uk/wrl/ If you have any queries or want an application form in another format, please email recruitment@stoke.gov.uk or call us on 01782 238189.