Job Description
Operations Director (SaaS) — Fully Remote (UK)
Package: £80,000–£90,000 base + performance bonus
Location: Fully remote within the UK/EU (occasional travel for quarterly offsites)
Reports to: CEO (exec team member)
We are looking to recruit an experienced, commercially savvy Operations Director to own four mission-critical areas of my clients SaaS business. You will be hands-on with systems and integrations (including hardware connectivity), convert data into action, scale processes to ensure customer satisfaction.
The Operations Director will play a key role in shaping the company’s growth strategy, improving processes, and ensuring a seamless link between commercial objectives and day-to-day delivery.
The role:
1. Lead the day-to-day operations of the business, ensuring efficiency, quality, and compliance
2. Design and implement operational strategies, processes, and policies to support business growth
3. Oversee business-critical functions such as systems, customer delivery, supply chain, finance operations, and compliance
4. Analyse operational performance and provide regular reporting on KPIs, risks, and opportunities to the leadership team
5. Lead on systems and process improvements, including integratio...