Field Service Technician
Salary: £28,730 pa
Midlands contracts based at Birmingham depot.
Hours 8.00am-5.00pm Monday-Friday
Job purpose:
Working from our Birmingham and Leamington Spa depots to enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering and collecting equipment whilst undertaking further training for repairing and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.
Key Responsibilities:
1. Servicing and repairing Powered & Manual wheelchairs in the field with the aim of achieving a first time fix whenever possible.
2. Delivering and collecting wheelchairs to and from service users homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.
3. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.
4. Ensure any PPE supplied for use in carrying out your duties is used ...