Exciting News for the Pure Group! As part of our exciting fast pace growth and significant investment, we are expanding our Planning Ahead Customer Services Team at Andover Hampshire! So if you are living in the Hampshire area, and would like to join our amazing Customer Service Team as a Customer Service Agent, then don’t hesitate to contact us! Who Are We? The Pure Group is a highly successful business – we are the market leaders and the best-known brand in a growing sector. Our customers know us, love speaking to us and really value the service we offer, but it’s not just what we think, it’s what our customers say through our thousands of 5 star Trustpilot reviews! What makes a great Customer Service Agent? You will be an outstanding, true professional, with a strong empathetic tone, positive people skills, and a first class communicator. You will be a customer champion who recognises and delivers a first class customer experience. You will be super friendly to all, with a positive outlook on life, and a fabulous supportive team member, who also happens to live within commuting distance to Andover. Salary and Benefits Competitive Salary of £29,676.99 per annum Hours: 08:30 – 17:00 Mon – Fri You will also be required to work 1 in 5 Saturdays in return for a day off in-lieu. Flexibility will be required to meet the evolving needs of the business. Our Benefits: Generous 30 days holiday plus bank holidays. Cycle to work scheme Bupa Health Cash Plan and Life Assurance, upon successful completion of probation. Employee Assistance Programme, including a 24/7 confidential support service. Auto enrolment into Company Pension, or option for SMART Pension. A friendly working environment with free on-site parking. Sound like just job you have been looking for? Great! then apply today Send your CV together with a covering note, telling us both why you want to work for our company and what you feel you would personally bring to the role. Your ability to effectively communicate these key points is important to us and therefore failure to meet this requirement will, regrettably, result in your application being rejected. Please note, we may need to undertake a vetting process through the Disclosure and Barring Service (DBS) or Disclosure Scotland on new employees, dependent on requirement. All gaps in your CV must be disclosed. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.