Job Description
Purpose:
The role of Laboratory Supervisor involves managing daily laboratory operations, ensuring the delivery of high-quality genomic analysis, and maintaining compliance with all regulatory standards. The successful candidate will play a key role in fostering a culture of excellence, innovation, and continuous improvement within our laboratory environment.
Duties & Responsibilities:
1. Lead and line manage laboratory technicians, providing guidance and technical support in the execution of pre-analytical, analytical and post analytical test processes.
2. Coordinate with management to plan for staff scheduling and specimen receipt in meeting defined operational requirements for the day
3. Support laboratory technicians during testing and act as a point of escalation for specimen and instrument issues, knowing how to troubleshoot routine problems and when to escalate breakdowns.
4. Be responsible for the identification and escalation of non-conformities and the reporting of adverse events as critical components of the lab's Quality Performance Indicators, ensuring continuous monitoring and improvement of quality standards.
5. Be accountable for achieving Turnaround Time (TAT) targets and minimising invalid result reporting as essential Key Performance Indicators (KPIs).
6. Oversee continuous process and service improvements and...