The Company:
Sells automation equipment to OEMs and Industrial End Users
Deals in Drives and Controls.
Been in operation since the 1960s
Experts in electronic and electrical parts and products for factory automation
The Role of the Internal Sales Engineer
Deliver excellent customer service
This is an office based role in East Kilbride. Not remote.
Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources
Identify and action appropriate steps to rectify any shortfalls
Manage customer queries in relation to invoices, orders or stock • Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts
Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings.
Collaborating with customers, colleagues and suppliers by supporting with p...