Overview
Join Crerar Hotels – Where Passion Meets Hospitality. Crerar Hotels operates stunning hotels in Scotland and the Lake District, delivering unforgettable guest experiences.
As a Bar Attendant at Crerar Hotels, you’ll play a key role in delivering exceptional customer service. With your great communication skills, well-presented appearance, and passion for outstanding service, you’ll ensure that every guest has a memorable experience. You’ll work as part of a team to assist guests, handle requests efficiently, and serve throughout the day from breakfast to dinner. You’ll quickly learn our menus and the hotel, confidently upselling dishes, wines, and the hotel’s amenities. Experience in a similar role is advantageous, but enthusiasm and commitment to excellent service are key.
Responsibilities
* Deliver exceptional customer service to guests across shift periods (breakfast to dinner).
* Work as part of a team to assist guests and handle requests efficiently.
* Learn menus and hotel offerings; confidently upsell dishes, wines, and amenities.
* Provide a welcome and friendly service, maintaining a neat and well-presented appearance.
Qualifications
* Experience in a similar role is advantageous.
* Enthusiasm and commitment to delivering excellent service.
Benefits
* Wagestream – Get instant access to earned wages when you need them.
* YuLife – Health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
* Echo – Brand-new communications platform to keep you connected.
* Career Development – Training and progression opportunities.
* Employee recognition and reward scheme – Anniversaries from 1 year with awards, vouchers and extra holiday days.
* Exclusive Discounts – Stay, dine, and relax at our hotels at special team rates.
* Work in breathtaking locations – From the Scottish Highlands to coastal escapes.
Role Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Hospitality
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