Overview
Red Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who believe in delivering a great customer journey!
Package and Benefits
* Salary: £12.58 per hour
* Hours: Monday - Friday, 8.15am - 5.00pm
* Contract: Temporary for 3 months (there is a possibility for this role to become permanent after)
* Location: Avonmouth
* Lift share scheme
* Amazing progression
* Fantastic attendance allowance which can mean up to 4 additional days annual leave or a cash bonus
* Performance-related bonuses
* Huge discounts on a full range of products
Key Responsibilities
* Receiving inbound phone calls from new and existing customers to help with their queries
* Providing excellent product knowledge and advising customers with the most suitable deals to suit their requirements
* Managing customers' expectations
* Having great conversations and generate fit for purpose solutions for customers
* Organising deliveries for customers, ensuring accuracy at all times
* Dealing with complaints in a professional manner
Skills and Experience
* Previous experience in a customer facing role, i.e., retail or hospitality
* Previous call centre experience is desirable but not essential
* Excellent communication skills and a confident telephone manner
* Ability to build and maintain customer relationships
* Passionate about delivering the best customer experience
How to Apply
If you are interested in this position as a Customer Service Advisor, and have the relevant skills and experience required please apply now.
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