We are looking for x3 new Rare Disease Managers to join the team here at CSL Vifor.
Reporting to the Business Unit Head Rare Nephrology, the territories include: North England & Scotland, London & East England, Midlands & South-West
The Rare Disease Manager will use their knowledge of Rare Disease Therapy areas and the account ecosystem complexity to drive change in patient’s journeys’, diagnostic procedures, therapeutic decisions, speed to right treatment etc.
The RDM will lead on local account planning, execution, and operational rollout of the portfolio of rare disease products across their defined territory. The RDM will drive localization of strategic execution, delivering patient uptake and sales by adopting a key account management philosophy with key treatment and referral centres and ensuring local reimbursement is unlocked. The RDM will be the commercial point of contact for all customers across the defined territory, utilizing an omnichannel approach to manage them accordingly.
Key Responsibilities
* Deliver sales budget across key accounts / centers of expertise (CoEs), tracking and managing performance according to business plan objectives and KPIs in alignment with CSL Vifor Pharma´s code of conduct and the strictest ethical, compliance and legal standards
* Develop, lead and execute the local territory plan with specific goals and targets across the territory
* Develop clinical and payor advocacy for product portfolio
* Close collaboration with market access functions to ensure equity of access for patients at the local level
* Encourage an Insight driven culture where customer insights, data, dashboards, and CRM tools are used to guide effective business decisions. Allowing strategic development and tactical implementation to remain relevant, meaningful, and commercially advantageous
* Contribute towards a high-performance cross functional team environment based on alignment to a common vision and value set.
* Develop and roll out key customer engagement plan and be the local orchestrator / owner of key account plans
* Maintain exceptional knowledge of the customer, related markets and disease states competitive products and the broader healthcare marketplace
* Ensure the customer experience is exemplary, where customers seek CSL Vifor out as the partner of choice for creating access to CSL Vifor medicines in those patients who would benefit
* Input to co-creation of country planning, initiatives & tools
* Close collaboration with local field based medical team
* Contributes to the improvement of patient journeys within an account eco system
* Acts as the voice of the customer to the 3M team to create value-adding materials and services
Minimum Requirements
* Minimum 5 years of experience in the pharmaceutical industry
* Strong scientific/medical knowledge at Bachelor’s degree or equivalent
* Has previous sales / Key Account Manager experience
* Ability to engage, connect and build partnerships with customer remotely.
* Business/Commercial orientation/acumen
* Strong customer focus: demonstrated ability of creating win-win partnerships
* Strong collaboration skills & a true team player
* Project Management where tangible success has been achieved
* Mastery in influence mapping and using customer influence to gain credibility for projects
* Proven competency in securing funding and healthcare process understanding locally for hospital administered products
* Passionate about rare disease, strong drive and desire for success, result-orientated with proactive cross-functional collaborative approach
* Strong analytical as well as organizational ability, professional presence, self-confidence, self-driven, and a positive attitude
* Excellent communication skills in local/cluster language(s) and English
Preferred Requirements
* Worked in a role where they have assessed and made trade-offs between accounts
* Experience with optimizing products and services to benefit the appropriate patients
* A role where solid understanding of local healthcare market has driven success
Closing date for Applications Monday 23rd June 2025
About CSL Vifor
CSL Vifor aims to become the global leader in iron deficiency and nephrology.
The company is a partner of choice for pharmaceuticals and innovative patient-focused solutions across iron, dialysis, nephrology and rare conditions. CSL Vifor strives to help patients around the world with severe, chronic and rare diseases lead better, healthier lives. It specializes in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision patient care.
For more information, please visit viforpharma.com
We want CSL to reflect the world around us
As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about Inclusion & Belonging at CSL.
Do work that matters at CSL Vifor!