Job Description: Receptionist / Host
Purpose of the Role: The Receptionist / Host is responsible for providing a welcoming environment for customers and visitors, managing calls efficiently, and ensuring the reception area is tidy and secure.
Location: Site Bentley & McLaren Bramshaw
Reports To: General Sales Manager
Key Responsibilities:
1. Ensure reception area is staffed and maintained tidy at all times.
2. Direct customers to seating and offer refreshments.
3. Handle all calls and visitors, taking detailed messages and paging staff as needed.
4. Monitor the whereabouts of key staff.
5. Maintain stock of customer refreshments.
6. Keep waiting areas and kitchen clean and organized.
7. Process outgoing post daily.
8. Ensure safety and report hazards.
Essential Skills & Requirements:
* Smart appearance
* Competency in numeracy, literacy, and IT
Preferred Experience:
* Relevant previous job history (desirable)
Working Hours:
Monday - Friday 9am - 1pm, optional Saturday 9am - 5pm
Company Values:
Harwoods Group is a values-led, family-owned automotive retail group founded in 1931, emphasizing customer experience, colleague engagement, responsibility, teamwork, energy, and fun. We operate across five counties in South East England and represent brands including Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BYD, BMW, Mini, and MAN. With over 1,100 colleagues and state-of-the-art facilities, we prioritize excellent people development and customer service. Join us by applying at recruitment@harwoods.co.uk.
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