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* Build and maintain strong relationships with key IT vendors (e.g., Microsoft, Oracle, IBM, Adobe, ServiceNow).
* Serve as the primary point of contact for all vendor-related matters, proactively addressing challenges and mitigating risks.
* Collaborate with internal stakeholders such as IT, business units, procurement, and legal departments to align vendor relationships with business priorities.
Contract Negotiation and Management:
* Develop and implement a robust vendor contract management framework, ensuring all contracts are properly documented and managed.
* Collaborate with the procurement department on contract negotiations, ensuring business requirements are met.
* Monitor existing vendor contracts for compliance and explore opportunities for renegotiation or amendments.
* Conduct regular vendor performance reviews, tracking key performance indicators (KPIs) and service level agreements (SLAs).
* Implement strategies to drive continuous improvement and optimise vendor costs while maximising ROI.
* Identify opportunities for vendor consolidation and service rationalisation.
Vendor Innovation and Evaluation:
* Research emerging technologies and vendors to identify opportunities for innovation.
* Stay informed on industry trends and best practices in vendor management.
* Advocate for the adoption of new technologies and vendor solutions that enhance business agility and efficiency.
You will ideally have
* Bachelor’s degree in information technology, Business Administration, or related field is desirable for this role.
* Extensive experience in IT Vendor Management or Procurement, particularly within a Digital Services company or fast-paced, technology-driven environment.
* Proven track record in building and maintaining relationships with vendors and internal stakeholders.
* Strong analytical, problem-solving, and negotiation skills, with a focus on data-driven decision-making.
* In-depth understanding of IT service delivery models such as cloud computing, SaaS, PaaS, and IaaS.
* Experience with contract management software (e.g., Ariba, Coupa) is a plus.
* Experience managing contracts related to cloud services, software licenses, and digital marketing platforms.
* Industry certifications (e.g., ITIL, Six Sigma) are a plus.
* Experience with Microsoft/Oracle/ServiceNow.
* Excellent communication, interpersonal, and negotiation skills.
* Strong attention to detail and ability to manage multiple priorities effectively.
* A proactive approach with the ability to work both independently and collaboratively within a cross-functional team.
* A strong understanding of IT procurement processes and best practices.
In Return For Your Commitment, You Can Expect
1. A competitive salary package
2. Industry leading benefits
Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.
This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.
Ready to make that change? Apply now for a confidential conversation with our Recruitment Team.
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