Event Manager - London Event Manager - QEII Centre 33,000 per annum We are QEII Taste, by Levy UK Ireland, the QEII Centre's award-winning caterers. We are renowned for creating and delivering exceptional guest dining experiences. Based on the core principles of quality, innovation and service, QEII Taste aims to exceed client expectation. From graduation and awards ceremonies to international conventions, our menus are sure to enhance the event experience. From our prime location in the heart of Westminster, we have hosted over 13,000 events since it was opened by Her Majesty the Queen on the 24th June 1986. Overall Purpose of the Role: You will be looking after a range of events from the planning to post-event follow up and will be the main client contact dealing with all catering requirements. More about the role: Principal contact between QEII Taste and the client, selling, developing, organising and managing conference and event catering Flexibility to deal with a wide range of issues that may occur during the working day Ensure client requirements are communicated to the highest possible standard Building great relationships with clients, whilst maximising all business opportunities through upselling; including follow up calls with clients to ensure satisfaction Monitor all standards of service, particularly food quality Responsible for all client meetings, whether face-to-face or virtual. To be involved in showrounds and requirements meetings for events Responsible for creating Catering Schedules for clients confirming all of their catering requirements, and liaising with clients regularly to ensure all last minute changes and requests are met on the event day Being able to react in situations regarding operational issues Holding Menu Tastings for clients who request this prior to an event What you'll get in return Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health and Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodafone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days BH's and an additional day off for your birthday 2 days additional leave, following return from Maternity leave during the first year back Competitive and supportive family benefits Day off for baby's 1st birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products Who you are: Proven experience in similar role Exceptional leadership and communication skills Strong attention to detail and organisational abilities A passion for delivering outstanding guest experiences Knowledge of industry trends Ability to thrive in a fast-paced, high-pressure environment Who we are: At Levy UK Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0512/68683001/52779958/SU Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!