We are seeking an enthusiastic and professional Front of House Supervisor to join our vibrant Korean BBQ all-you-can-eat (AYCE) restaurant team. You’ll lead the front-of-house operation, deliver excellent guest service, and ensure smooth day-to-day running of the restaurant. This role includes opening and closing responsibilities, so reliability and attention to detail are essential.
Pay: Starting from £12.50 per hour (negotiable depending on experience). Hours: Minimum 30 hours per week. Location: Guildford
Duties & Responsibilities
* Open & close the restaurant (setup, end-of-day close-down, cashing up, securing premises)
* Greet guests warmly, manage waiting lists/reservations, and seat efficiently
* Run service and support the team during busy periods
* Explain the AYCE process, menu items, allergens, and house rules clearly to guests
* Take orders accurately and serve food/drinks in a timely manner
* Supervise and support FOH staff, giving clear direction and maintaining standards
* Handle guest enquiries, complaints, and feedback professionally
* Maintain cleanliness, organisation, and presentation across the FOH area
* Ensure compliance with health & safety and food safety practices
* Liaise closely with the kitchen to coordinate timing, replenishment, and guest requests
* Process payments accurately and manage cash handling
Skills & Experience
* Previous experience in a restaurant/hospitality environment (supervisory experience preferred)
* Strong leadership and team management skills
* Excellent communication and customer service
* Ability to stay calm and organised in a fast-paced, high-volume setting
* Knowledge of food safety / health & safety standards
* Confident handling opening/closing duties and cashing up
To apply: Send your CV and a brief introduction with the subject "FOH Supervisor — Guildford".
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