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Veterinary receptionist

Hayes
Petwell House Vets
Veterinary receptionist
£25,000 - £30,000 a year
Posted: 1 October
Offer description

Join Our Independent Veterinary Team at Petwell House – Where Passion for Pets Meets Genuine Care

Location: Hayes, Middlesex | Position: Full-Time (40 hours)

Are you a dedicated animal lover with experience in small animal practice? Are you looking to join a friendly, independent clinic where your skills and compassion truly matter? Petwell House Vets in Hayes is looking for a caring, reliable, and proactive team member to support our veterinary professionals and the wonderful pets we care for.

As a proudly independent practice, we offer a supportive and collaborative environment where every team member has a voice and a real impact. With a varied surgical and medical caseload, you'll have the chance to develop and grow your skills every day.

What You'll Be Doing:

* Handling incoming calls and clients
* Scheduling appointments and taking payments
* Filing and record keeping
* Supporting our vets and RVNs in hands-on animal care – feeding, walking, cleaning and loving.
* Occasional help to restrain pets safely during examinations, treatments, and anesthesia.
* Keeping our clinic clean, receiving stocks, and keep the schedule running smoothly.
* Observing animals and reporting any concerns with their health or behaviour.
* Being a kind, reassuring presence for pet owners.

What We're Looking For:

* Experience in small animal practice (essential).
* A genuine love for animals and a calm, confident approach.
* A team player who's punctual, dependable, and ready to learn.

Whether you're looking for full-time hours or need flexibility, we'd love to hear from you.

Come be part of a clinic that values your passion, your input, and your future.

Call Julija or Dr. Mwangi at for an interview.

Job Types: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

Benefits:

* Company pension
* Employee discount
* Flexitime
* Referral programme

Ability to commute/relocate:

* Hayes UB3 4JF: reliably commute or plan to relocate before starting work (required)

Education:

* GCSE or equivalent (preferred)

Experience:

* Animal care: 1 year (required)
* Veterinary Reception: 1 year (required)

Work authorisation:

* United Kingdom (required)

Work Location: In person

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