Watford & Three Rivers Meet and Greet Assistant
Watford, Hertfordshire, England, United Kingdom
As a Family Centre Meet and Greet Assistant you will be the first point of contact for families at our centres, providing information about our service and encouraging families to sign up.
Role based in Family Centres across Watford & Three Rivers
2-3 hours per week
Specific Days
Main Tasks Include:
* Welcome families to the Family Centre in a friendly and professional manner.
* Provide information about the service to families which is appropriate to the age(s) and needs of their child(ren).
* Support the preparation of publicity materials and information displays.
* Signpost visitors to the appropriate staff member for further support.
* Uphold safeguarding, confidentiality, and health & safety policies at all times.
Skills/Experience Needed;
* Friendly, welcoming, and professional manner.
* Good organisational and communication skills.
* Reliable, punctual, and able to work as part of a team.
* Respectful of confidentiality and sensitive information.
* Understanding of diversity and inclusive practice.
Training/Support;
* A full induction to the service and specific site will be provided.
* Requirement to undertake One YMCA online training courses
* To understand and implement One YMCA’s policies.
* Ongoing support and regular 1:1 meetings
* Access to organisational events throughout the year including Socials, Conferences and Training opportunities.
Our organisation offers a diverse range of services, programmes and initiatives in order to support our local communities to belong, contribute and thrive. We deliver a range of programmes and services that tackle the issues facing local people such as homelessness, family support and wellbeing. We offer opportunities for young people, from apprenticeships to work experience and childcare to youth clubs. We work with all ages, faiths and backgrounds, as part of a global network of 14,000 YMCAs. We have served the communities in Hertfordshire for 135 years and we reach 1000’s of people each day.
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