Business Development Director – Travel (Payments)
Join us as a Business Development Director – Travel (Payments), where you will play a key role in driving sustainable commercial growth across our Hospitality & Leisure portfolio. You will focus on expanding our presence within the travel sector by leveraging your payments expertise and proven ability to acquire new business, helping to shape the future direction of our travel payments strategy.
You will operate as a senior business development leader, responsible for identifying, targeting, and securing new opportunities within the travel industry. Partnering closely with internal stakeholders across Sales, Product, and Strategy, you will deliver commercially compelling payment solutions, build effective client relationships, and ensure alignment with broader business objectives and growth ambitions. This is a highly commercial, externally facing role with a clear emphasis on market expansion and revenue generation.
To be successful in this role you will have:
* Proven experience within the payments industry (financial services, merchant acquiring, payment gateways, POS solutions, or payments software), with a solid understanding of the ecosystem and value chain
* A demonstrated record of acquiring new business, winning clients and consistently delivering against or exceeding sales targets
* Extensive experience within the travel sector, including a well-established network and deep understanding of industry dynamics and client needs
* Excellent client communication and negotiation skills, with the ability to build and manage senior stakeholder relationships
* Well-developed commercial acumen, with the ability to develop and execute growth strategies informed by market insight
* Experience working collaboratively across internal teams to deliver client-focused solutions
* Ability to manage pipelines, proposals, and CRM reporting effectively
Desirable skills include:
* Experience in sales reporting, performance tracking, and pipeline analysis
* Established network across travel, hospitality, or related sectors (e.g. gaming)
* Excellent presentation skills, with the ability to influence and engage senior stakeholders
* Experience monitoring customer satisfaction and actively resolving issues
* Ability to analyse market trends and client feedback to drive continuous improvement and inform strategy
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, business acumen, strategic thinking, change and transformation, and communication, as well as job‑specific technical expertise.
This role is located in London.
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